10 replies to this topic

[medlington]

Hi,

A client has asked me to move their site which runs on Etomite to a new server.

I've copied the database and reinstalled it on the new server and I've copied all of the existing files onto the new server too. I've then made sure that the correct files are CHMODed to 777.

If I go to the URL I can see the home page fine but if I click on any of the links I just get to a blank page.

laserlandsurveys.com

If I go into manager I can see the pages that should be appearing but they just dont. I've also tried editing the pages and re-puublishing them but that has no effect.

Im sure this must be a simple thing to fix, can anyone help me?

Thanks

[Dean]

Did you login to the manager and refresh the cache?

Edit: I see it's all working now, you must have got it fixed!

[medlington]

I've refreshed the cache and no it isnt working now.

Only the home page works but if you click on any of the links you just go to a blank page.

[PaulD]

Might sound daft, but did you turn on friendly urls on your new site? (Or 'use alias')

Also your menus are javascript generated, there could be some settings that are now wrong in the javascript things you have installed.

Hope that helps,

Paul

PS When I follow your links they try to download the php files like I was downloading a pdf or similar.

Edited by PaulD, 05 May 2010 - 09:06 PM.

[medlington]

Thanks but still no joy.

Friendly URL's was turned on but I have now turned it off and cleared the cache but it just does the same. I've checked the address that all the links are pointing to and they all seem correct and even if I just type the address directly into the address bar it doesnt work.

It seems strange that your browser tries to download the files from the links as they are all just php files, it seems to be behaving like they are local files on your computer rather than online. Could this be a server setting?

[Ralph]

Please supply us with additional information so we can better assist you in resolving this issue... The following information, complete with version/release will be of great help... If the issue is browser-specific also include browsers tested and the results of each...

Etomite Version
Server Operating System
Apache Version
PHP Version
MySQL Version

automated response

[medlington]

Etomite Content Management System 1.1 (Prelude)
Linux
Dont know the Apache version its on a shared hosting account
PHP Version 5.2.6
MYSQL Server version: 5.0.77-log

I've also just tried to run the installer on that server and everything passes the checks.

Thanks

[Dean]

What are the contents of your .htaccess file?

[Ralph]

.htacces could very well be the culprit as Dean has eluded to... I had intended to add that to the automated response but got side-tracked...

[medlington]

The htaccess hadnt copied across to the new server as it was set to not be visible in cuteftp.

Now Ive copied it accross it all seems to be working.

Thanks

[Ralph]

Glad to hear that you got things sorted...