6 replies to this topic

[cios]

Hi

I am new to Etomite, having taken over support of a customers website that we didn't build. The client is trying to ascertain where all his enquiry emails are going, as he isn't receiving them. I have logged in to the CMS, using username and password, but I cannot find where this email address is set. I can see code for a module called mailform. Any suggestions?

[Ralph]

First you need to determine whether the email feature is powered by Etomite or by a third party software provided by the hosting company... It may be using a Snippet for the email and either its name or description should give some indication as to its purpose... You can also check the content of the document rendering the email form to see which Snippet is embedded into the content...

If you would like me to take a hands on peek into this issue feel free to PM me the URL and admin login specifications... It may be something as simple as chaning the email address or something a bit more complex...

[nyondo]

i have a similar problem.When i go to the listing section and try to contact either the agent or send an email to a friend i get redirected to the home page.

My website is <<REMOVED>>

username: <<REMOVED>>
password: <<REMOVED>>

please help me sort out this problem. I have used phprealty beta for my website

nyondo

Edited by Dean, 26 September 2012 - 03:49 PM.
removed login details

[Dean]

Unfortunately we will be unable to help you as this is the website for the Etomite software. Also, i'd advise you don't post your admin username and passwords on forums; it's how you will get hacked!

[Ralph]

i have a similar problem.When i go to the listing section and try to contact either the agent or send an email to a friend i get redirected to the home page.

please help me sort out this problem. I have used phprealty beta for my website

nyondo

I will pass this information along to the creator of phprealty for you to see if he is still supporting the package which is a modified version of an older Etomite code base...

[-Ed-]

Also, i'd advise you don't post your admin username and passwords on forums; it's how you will get hacked!

Yes I agree, Also maybe best to change it now, as it is possible someone knows this already.
If you don't change it now, or in the near future it is possible you can be hacked on a later date.

@nyondo:
Never give your credentials, if you are in need for support, create a new support account, that can be removed or disabled when not needed.
that is more secure, although we here are nice guy's and never misuse trust placed in us,
if in need for help: Do not trust anyone or anything on the Internet just like that, your server get hacked, or worse if you not take care of your credentials,
making your problems even worse and if you need to share credentials, never in an open (readable for the whole world) forum.

Nobody will drop their credit-card in public and shouts it pin number now would they.
(I know thats sounds funny, but you have done something similar)
Just think about it...

Maybe the guys from phprealty are still supporting this software, hoping they can help you.

Edited by -Ed-, 28 September 2012 - 06:49 PM.

[johncarlson21]

Hey nyondo, my name is John Carlson, I'm the developer of phpRealty, you can contact me via email at john@php-realty.com

I could probably help you out.. but it seems like it might be a server issue, if I remember correctly, it has something to do with either a function, or the rewrite functionality..

John